× Your 2020 IRS Tax Forms and annual notices will be included with your Billing Statement mailed in January which will be provided no later than January 31, 2021. The documents will also be available in your customer portal by selecting Account Management then Document Center. Please be advised that if the servicing of your loan was transferred in 2020, you may receive multiple 1098 Tax Forms, one from each mortgage servicer.

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Our goal is to provide 24/7 access to your loan information.

To access your loan information:

Call our Automated Loan Information System form any touch-tone phone 844-4SVCMAC (844-478-2622)

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Call to speak with a Customer Service associate.

Hours of Operation

Monday - Friday 8:30 AM - 8:00 PM EST
Saturday 9:00 AM - 3:00 PM EST

Customer Service
(844)-478-2622
Email Address
support@servicemacusa.com
ServiceMac, LLC
9726 Old Bailes Rd, Suite 200 Fort Mill, SC 29707
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